Cardstream can confirm this incident has been resolved.
Posted Aug 12, 2025 - 20:07 BST
Monitoring
Between approximately 2:30pm and 3:12pm BST, there was an intermittent issue that affected access to the Merchant Management Systems (MMS) and transaction processing. Access to the MMS has been restored, and transaction processing has resumed to normal levels.
Our engineers continue to monitor, and further updates will be provided if anything changes.
Posted Aug 10, 2025 - 16:06 BST
Investigating
Cardstream is investigating further intermittent behaviour for accessing the Merchant Management System and Transaction processing.
We are treating this with the highest priority and our engineers are working to resolve it.
Posted Aug 10, 2025 - 14:39 BST
Monitoring
Between approximately 9:22am and 12:20pm BST, there was an intermittent issue that affected access to the Merchant Management Systems (MMS) and transaction processing. Access to the MMS has been restored, and transaction processing has resumed to normal levels.
Our engineers continue to monitor, and further updates will be provided if anything changes.
Posted Aug 10, 2025 - 13:33 BST
Update
Cardstream continue to investigate the issue, our engineers are working hard to restore access to the Merchant Management Systems (MMS) and Transaction processing.
We will provide an update within the hour.
Posted Aug 10, 2025 - 12:44 BST
Update
Cardstream continue to investigate the issue, our engineers are working hard to restore access to the Merchant Management Systems (MMS) and Transaction processing.
We will provide an update within the hour.
Posted Aug 10, 2025 - 11:46 BST
Update
Cardstream continue to investigate the issue.
We will provide an update within the hour.
Posted Aug 10, 2025 - 10:40 BST
Investigating
Cardstream is urgently investigating an incident that is affecting access to the Merchant Management Systems (MMS) and Transaction processing.
We are treating this with the highest priority and working with our engineers to resolve it.
We will provide further updates within the hour.
Kind regards Cardstream Support
Posted Aug 10, 2025 - 09:45 BST
This incident affected: Cardstream Payment Gateway.