Gateway incident

Incident Report for Cardstream

Resolved

This incident has been resolved.

Posted Jun 28, 2024 - 19:40 BST

Monitoring

Cardstream can see that processing returned to normal as of approximately 18:56 BST. We will continue to monitor.

Posted Jun 28, 2024 - 19:10 BST

Investigating

From 18:50 BST, Cardstream has been investigating an intermittent issue that is affecting access to the Merchant Management Systems (MMS) as well as transaction processing.

We are treating this with the highest priority and working with our engineers to resolve as quickly as possible.

We will provide further updates within the hour.

Kind Regards
Cardstream Support

Posted Jun 28, 2024 - 19:05 BST

This incident affected: Cardstream Payment Gateway.