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Maintenance

Scheduled Maintenance

Cardstream Routine Maintenance Apr 8, 2025 06:00-07:00 BST

Cardstream will be carrying out routine maintenance on the Gateway.

You are advised that transaction processing, APIs, and the Merchant Management System (MMS) may become intermittently unavailable during this time.

A further communication will be sent once the maintenance has started and completed.

Kind regards
Cardstream Support
Posted on Apr 01, 2025 - 09:36 BST
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Delay in Settlement - Evo Payments
Resolved - Cardstream has monitored settlement processes overnight for EVO Payments and this incident is now resolved.
Mar 29, 08:48 GMT
Monitoring - Please be aware that we are continuing to monitor settlement processing.
Mar 28, 15:49 GMT
Update - Our engineers are recapturing requests for pending transactions.

We will provide a further update when these have been completed.
Mar 28, 11:33 GMT
Identified - Cardstream has identified an issue with Settlement files for transactions processed 26/03 and 27/03 for transactions processed using Evo Payments.

Our engineers are working to resolve this and further updates will be provided.
Mar 28, 10:16 GMT
Mar 28, 2025
Mar 27, 2025
Delay in Settlement
Resolved - Transactions have been recaptured to be sent in tonight's settlement run.

Please note, this may result in a day's delay in the settlement of funds for affected transactions.
Mar 27, 09:58 GMT
Identified - Cardstream has identified an issue with Settlement files for transactions processed 26/03 with the below Acquirers:

• Evo Payments
• Borgun
• Rietumu (Decta SOAP)
• Processing.com
• Bambora
• NomuPay

Our engineers are working to resolve this and further updates will be provided.
Mar 27, 09:40 GMT
Mar 26, 2025
Cardstream Routine Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 GMT
Scheduled - Cardstream will be carrying out unscheduled maintenance on the Gateway.

Whilst no disruption is anticipated, you are advised that transaction processing, APIs, and the Merchant Management System (MMS) may become intermittently unavailable during this time.

A further communication will be sent once the maintenance has started and completed.

Kind regards
Cardstream Support
Mar 25, 12:03 GMT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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